9月28日，一段中國遊客在曼谷廊曼機場被泰邊檢人員毆打的視頻在網絡上引發廣泛關注。視頻中，一名身穿制服的外籍男子在同一名中國遊客發生言語衝突後，打了該中國遊客一記耳光。
同日，中國駐泰國大使館領保部門證實，大使館在27日收到了視頻中中國遊客梅先生對於此事的投訴，大使館也向泰方進行了交涉並介入調查。
The Chinese Embassy in Thailand has urged the country's authorities to carry out a thorough investigation into an attack by an airport security guard on a Chinese tourist at a Bangkok airport, China News Service reported on Saturday.
The Chinese tourist, identified by his surname Mei, was manhandled by a security guard at Don Mueang International Airport on Thursday.
在微博網友「吉娃娃」發布的該段視頻中，梅先生似乎與一名自稱為泰國安保人員的男子發生爭吵，隨後安保人員試圖用手控制梅先生，在遭到推開後，該安保人員給了梅先生一巴掌。
Footage of the incident shows Mei quarreling with a security guard, who could be seen extending his arm as he tried to punch him, reportedly because the Chinese traveler refused to pay 2,300 baht (around 71 US dollars) for the fast-track visa service, which Mei thought was unreasonable.
據悉，9月27日當天下午5點梅先生抵達機場後，注意到在落地籤申請窗口有普通和快速兩條通道，他選擇了普通通道。因手機無法上網，他沒有能夠提供酒店的預訂單，泰方工作人員多次要求其走快速通道。在快速通道，梅先生被要求繳納2300泰銖的費用，梅先生認為這是不合理收費，於是拒絕了。梅先生連接好網絡之後，普通通道的工作人員仍然拒絕給梅先生辦理落地籤，要求他走快速通道。隨後，梅先生試圖請泰國機場的工作人員來協調此事，但是跑了幾個窗口後，機場都稱沒有空閒的工作人員。
對於被拒籤的原因，梅先生表示，在9月27日當天整個過程中，沒有任何的泰方移民局工作人員要求他出示隨身攜帶的現金。梅先生稱，他隨身攜帶了約1000多美元的現金，在被泰方宣布拒籤後，曾有會中文的工作人員告知其是因旅費不夠而被拒籤的，他當場向泰方工作人員展示了隨身攜帶的現金，但仍然被泰方遣返。
There are 32 immigration checkpoints in Thailand where visitors can apply for a visa on arrival at 2,000 baht, with the option of express services for an extra 200 baht.
Mei told the Chongqing Morning Post that he was forced to use the express service because he could not provide his hotel booking information as his phone could not connect to the Internet. However, Mei decided to leave the queue for the regular service after he managed to get online.
A still from the video of the quarrel between the Chinese traveler and a security guard at an airport in Bangkok.
A still from the video of the quarrel between the Chinese traveler and a security guard at an airport in Bangkok.
The man was again asked to use the express channel although he had the required documents at the ready, but Mei rejected the Thai officials' demand and tried to contact ground staff at the airport for help.
An immigration official rejected Mei's entry to Thailand alleging that the traveler could not show evidence that he has enough money to support his stay in the country.
9月27日當晚約9點，泰方一名女性工作人員從落地籤繳費窗口出來，自稱是警察，並宣布拒絕梅先生入境。「要我滾回中國(get out)」，梅先生說。隨後，多名泰方工作人員出來，並收了梅先生的護照。
9月28日凌晨，梅先生自己花了3215泰銖購買獅航SL38被泰方遣返回廣州。
"A female staff member walked out of the visa-on-arrival application counter and told me that I cannot enter the country," Mei told the newspaper, adding "No one let me show how much money I had on me. I presented 1,000 US dollars in cash when I was told the reason."
Mei bought a return ticket and flew back to China on Friday.
A view of the Dong Mueang International Airport in Bangkok /VCG Photo
Mei bought a return ticket and flew back to China on Friday.
10月1日，泰國政府官方網站發表聲明，稱總理巴育就中國遊客機場被打事件表示歉意。
聲明還表示，涉事機場安保人員將被開除，廊曼機場總裁及安保主管也將被停職30天。
Thai Prime Minister Prayut Chan-o-cha has expressed regret over the attempted assault on the Chinese tourist at the Bangkok Airport, according to a Thai government statement released on Monday on its official website.
The Prime Minister also called on relevant departments to rebuild the confidence of Chinese tourists amid a dent left on the country's tourism industry by the catastrophic boat capsizing on July 5, which claimed the 47 lives of Chinese tourists.
"Even though the tourist failed to present an evidence on his accommodation in Thailand, refused to enter a waiting room, and acted inappropriately, the officer should have controlled his temper, and dealt with the situation with service mind and in accordance with the international standard of practice, as airports are gates to welcome tourists to the country," the statement quoted Prayut as saying.
The misbehaving security guard has been suspended from duty and will later be dismissed from his job as his move hurt the country's image as a whole, the statement claimed, adding that the general manager and the head of security of Don Mueang International Airport have also received a 30-day work suspension with further investigation underway.
泰國曼谷廊曼機場管理局局長素提拉瓦29日召開發布會，就一名中國公民在該機場被打事件道歉，並表示泰國歡迎中國遊客，有關部門將加強管理，提高服務意識，避免類似事件發生。
素提拉瓦稱，廊曼機場願為赴泰的中國遊客提供便利，並聯合泰國移民局在曼谷素萬那普、廊曼、清邁、普吉、合艾等泰國5大國際機場為中國遊客設立入境特別通道。
The airport's general manager Suteerawat Suwnnawat on Saturday offered an apology to the assaulted Chinese tourist at a press briefing while promising to reinforce the management and improve services to prevent such events in the future. A formal apology is also expected to be delivered to the tourist through the Chinese Embassy in Thailand, Suwnnawat said.
According to the airport's general manager, special gateways for Chinese tourists to enter the country will also be established at five airports across the country, including the Don Mueang International Airport and the Suvarnabhumi Airport.
（中文綜合自央視新聞）