Pleasure [ˈpleʒə(r)]：高興；快樂；休閒
Extensive [ɪkˈstensɪv]：大量的；廣大的
Fitness [ˈfɪtnəs]：健壯；健康
Beauty [ˈbjuːti]：美麗；美人
Salon [ˈsælɒn]：沙龍；會所
Full-size [ˌfʊl ˈsaɪz]：原尺寸；標準尺寸
Tennis [ˈtenɪs]：網球
Squash [skwɒʃ]：擠壓；壁球
Court [kɔːt]：法院；球場
Fanatic [fəˈnætɪk]：入迷者；狂熱分子
Cellar ['selə]：地窖
Disabled [dɪsˈeɪbld]：有殘疾的；殘疾人
Husband [ˈhʌzbənd]：丈夫
Wife [waɪf]：妻子
Wheelchair [ˈwiːltʃeə(r)]：輪椅
Ramp [ræmp]：斜坡；坡道
Stair [steə(r)]：樓梯；階梯
Special [ˈspeʃl]：特殊的；專門的
Ring [rɪŋ]：戒指；發出鈴聲；打電話
Call [kɔːl]：稱呼；叫；打電話
A: Jade Palace Hotel. Reservations. How can I help you?
玉宮酒店。預訂部。有什麼可以幫助您的？
B: Hello. Could you give me some information about the facilities your hotel can offer, please?
你好。能我一些你們酒店提供的設施的信息嗎？
A: Of course, madam. Is it for business or pleasure?
當然了，女士。您是商務還是休閒？
B: Pleasure.
休閒。
A: I see. Well, we have extensive fitness and beauty facilities, including a health center and sauna and a beauty salon. There is also a full-size swimming pool, and tennis and squash courts as well.
我明白了。我們偶許多健身和美容設施，包括健身中心、桑拿和美容院。還有一個大型遊泳池，以及網球場和壁球場。
B: I see. Well, I’m not really a health fanatic. What types of restaurants are there?
知道了，我對健身倒不是很熱衷。那酒店有哪些餐廳？
A: We have Japanese, Italian, French, and Thai restaurants, as well as Chinese, of course. There is also a coffee shop and a number of bars, including a German beer cellar.
我們有日本料理、義大利餐廳、法式餐廳和泰國餐廳。當然還有中餐廳。另外我們還有一個咖啡館和幾個就把，其中還有一個德國啤酒窖。
B: OK. What about disabled facilities? You see, my husband’s in a wheelchair.
好的。那麼殘疾人設施呢？是這樣，我丈夫坐輪椅。
A: Er, what do you mean?
呃，您的意思是...？
B: Well, do you have ramps as well as stairs? In some hotels, my husband has real problems.
是這樣的，你們除了樓梯還有坡道嗎？在有些酒店，我丈夫就很不方便。
A: Mm. Yes, I understand, madam, but I’m afraid there are no special facilities for disabled guests.
嗯，我懂了，夫人。很抱歉，我們沒有可以提供殘疾客人使用的專門設施。
B: Oh, I see. Well, it is quite important to us… Look, I』ll have a think about it and ring you back.
我明白了，這對我們來說很重要... 好吧，我想一下，回頭再給你打電話。
A: Certainly madam. Thank you for calling.
好的，夫人。感謝您的來電。