Receptionist:Hello, Miss. What can I do for you this afternoon?
Customer:I need a haircut. But you seem so busy today.
Receptionist:Yes, it is busy today. We usually have a lot more clients on the weekend. Would you like to take a seat and wait for a while, please?
Customer:OK. But how long will I have to wait? Is it going to be more than 30 minutes?
Receptionist:It should be around that. If you'd like, please feel free to read the magazines while you wait.
Customer:Thank you.
(20 minutes later)
Receptionist:Sorry to keep you waiting, Miss. Our hairdresser, Mr. Lee, is just finishing with a client in a moment or two. Will you have a shampoo first? I'll get a gown for you.
Customer:OK. Thanks.