Who is that speaking, please?
您好，請問是哪位？
This is Mia speaking.
我是Mia.
(常見電話用語：
Hold on稍等一會
Put through轉接
Get through打進去）
Hold on please.
請您稍等一會。
I will put you through Peter’s direct line.
我幫你轉接Peter的專線。
The lines were full, I couldn’t get through.
電話全部佔線，我打不進去。
（常見電話用語：
Hang up 掛電話
Call back 回電
Leave a message 留言）
The signal was too bad, I had to hang up.
通訊太差了，我只好掛電話。
Please call back in ten minutes.
可以請你十分鐘後再回電嗎？
Would you like to leave a message?
您要留言嗎？
Good Afternoon, Xiaoquan, Luna speaking, how may I help you?
下午好，這裡是小圈，我是Luna。請問有什麼可以幫助您？
Hi, I’m looking for Peter Liu in the engineering department.
你好，我找工程部的Peter Liu。
Hold on please. I』ll connect you to that department.
請稍等，馬上為您轉接工程部。
Great, thanks.
非常感謝。
Hello？I’m afraid Peter is out of the office at the moment, would you like to leave a message?
您好，恐怕Peter暫時不在辦公室，您要留言嗎？
No thanks, it’s ok, I』ll try again in an hour.
不用了，謝謝。我一小時後再打過來。
Ok. If you dial extension 221 next time, you will go through to Peter directly.
好的。您之後可以撥打分機號221，可以直接連線Peter.
Oh, sure, thanks for your help.
好的，謝謝！
You’re welcome, is there anything else I can help you with?
不客氣，還有什麼可以為您服務的嗎？
No, that’s fine. Thanks a lot, goodbye.
沒有了，非常感謝。再見！
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