我們經常接到打錯的電話。那麼接到這樣的電話，我們該怎麼說呢？
感覺電話比較陌生，首先確認對方撥打的是不是自己的電話號碼：What number are you calling?/What number are you trying to reach?（請問您撥的電話號碼是多少？）
確認對方打錯了號碼，你可以直接告訴他：I'm afraid you have the wrong number.（恐怕您打錯電話了。）/I'm sorry, you've got the wrong number.（對不起您打錯電話了。）
如果我們在辦公室裡接到打錯的電話，首先確認他要找誰：Who would you like to talk to? / Who do you want to talk to? / Who are you trying to reach?（您找哪位啊？）
假如對方說找Mark，你可以告訴他：There's no Mark in this office.（我們公司沒有叫馬克的人。）/There's nobody named Mark here. / There's nobody here by that name.（這兒沒有您說的這個人）
OK，今天就到這裡，歡迎大家補充。