一個人的力量是微弱渺小的,因此在我們不斷成長的工作生活中,或多或少總會得到別人的幫助,使得自己在一時困頓之下突破迷霧渡過難關,實現學業或者事業進步。
受過幫助後,禮貌的你一定會說聲「Hey, thanks for the assist!」。一聲感謝雖然溫馨,但畢竟太輕,留不下痕跡。如果你能夠靜下來用心寫一封感謝信(Letter of Appreciation),既可以充分表達自己的衷心,又足以讓幫助你的人暖心,還可以激勵他們堅持助人為樂的善心。更有甚者,說不定哪一天你的感謝信還將有可能幫對方一回(文末有案例)。
一、感謝信寫作解析
一封優質的感謝信不需要太長,也不要過分宣洩自己的感激之情,簡單誠摯就好。
1. 問候
在多數情況下,「Hi [Name]」就夠了。不過在稍微正式的語境下,比如寫給你的領導、人事經理或者你的教授,用「Dear [Name]」會更合適。但如果是在非常正式的語境下,則應使用「Dear Ms/Mr. [Last Name],」。
2. 正文
首先說明收件人具體幫了你什麼。雖然偶爾使用籠統的感謝也可以,但具體說明幫助的內容會顯得更實誠。比較一下以下兩種說法:
然後列舉一下幫助的相關細節,包括對方做了哪些你覺得特別有用的事,或者說哪方面的幫助是遠超過普通人的。不要小看細節,這些細節的娓娓道來,將使收件人充分感受到你是多麼重視他(她)的付出。
3. 結尾
一般在信的末尾寫上「Thanks again」,並附上你的籤名就夠了。
小貼士
如果你想快速將感謝信發給對方的話,使用電子郵件是個不錯的選擇。但如果是對於一些重要場合的幫助,比如律師事務所的面試,寄送一封親筆手寫的感謝信則會更佳。考慮一下你收到幫助的場景並做出合適的選擇。
二、感謝信案例精選
下面為大家提供一些感謝信的參考案例,但請注意感謝信切忌照搬照抄,而是信的內容要充分與你的實際情況和內心感受相關,否則一封虛情假意的感謝信只會帶來適得其反的效果。
1. 感謝工作表現優異
Hi Mark,
Thank you for escorting our guest speakers during the workshop last week. You went out of your way to make everyone feel comfortable, which allowed me to focus on setting up the AV equipment and running sound checks.
I spotted you not only getting people their presentation materials but also fetching water and coffee. If anyone needed anything, you were there to provide it for them. All of our speakers mentioned how helpful you were. Your thoughtfulness and attention to detail helped forge lasting relationships. We couldn’t have done it without you!
Thanks again,
Jill
2. 感謝領導(正式口吻)
Dear Ms. Latham,
I』d like to express my deepest appreciation for your excellent mentoring during my internship at Latham & Sons. You not only celebrated my wins, you turned every mistake into a learning opportunity. Your guidance has been influential, and I know it will shape my developing skills and habits as I move into my professional career.
Warmest regards,
Mitchel
3. 感謝員工
Hi Imani,
I want to tell you how much I appreciate your help getting our store ready for opening day. You worked hard, and you were always willing to put in extra time if the situation called for it. I’m grateful for your attention to detail—our displays look amazing as a result of your skills.
I’m confident you』ll be a great asset to the business and an excellent resource for customers now that we』ve opened our doors to the world. Keep up the good work!
Thanks again,
Daniel
4. 感謝支持
Dear Jordan,
Thank you for your support during my family crisis. I’m deeply grateful not only for you covering my workload while I was away but also for the times you checked in on me. Knowing you had my back allowed me to focus on my family’s needs, which is a kindness I』ll never forget. I appreciate everything you』ve done more than you』ll ever know.
Thanks again,
Hailey
無論你是領導還是員工,請將感謝信歸檔存好。對於領導來說,這有助於你評價員工的表現。對於員工而言,你永遠不會知道什麼時候這些感謝信會在某個關鍵時刻突然就派上了用場。
多年前我在一個經濟崩盤失業率高企的非洲國家工作,需要招聘一名打理住所的傭人。面試了幾個年輕人後,來了一個舉止得體的黑人大爺,他報出的薪水要求竟是年輕人的兩倍多。在我們準備拒絕他的時候,多看了一眼他材料裡幾封昔日白人僱主留下的手寫感謝信,文字上用情真切,內容是讚賞有加,最後因此我們錄用了他,並且他的表現也沒有讓我們失望。
最後,再囉嗦一句,感謝信歸感謝信,更重要的還要看今後的實際作為。這句話是約翰·甘迺迪總統說的: