工作中越來越多人面臨到需要使用英文寫郵件的時刻，而此時對方不是老外就是ABC或者外企領導之類。如何寫一封簡介明了、穩重流暢的商務信件？有哪些便捷靈活的句子可以套用？
今天的內容整理編輯自藏龍臥虎的知乎——哪些神句拯救了你的英文郵件？答案從基本郵件結構到靈活使用連接詞、如何把握句子腔調等等都有啦。小編粗粗整理了一些，附上之前發布過的郵件相關文章供大家參考。
拓展閱讀：
發郵件最常犯的三個錯誤
這些商務詞用錯了會很LOW！
小白鼠速來！職場生存必會的郵件禮儀
基礎 郵件步驟
郵件第一步：問候語
Greeting
一般最常使用的是Dear+收信人姓名。如果是寄信給長輩或領導、客戶，加上稱謂會比較正式，平級同事或合作夥伴直接寫名字即可。
當遇到收信人不確定的時候，比如轉寄給某項目的相關人員，可以用
To whom it mayconcern,（敬啟者：）
Dear Sir or Madam,
格式需注意的是，所有greeting後面要加逗號，然後空一行開始信件正文。
郵件第二步：告知目的
Purpose
在詳細表述前，一般需要一句提綱挈領的話告知郵件重點。
I am writing toinquire …
寫信來詢問有關 …
I am writing inreference to …
這封信是關於 …
回信的開頭可以說
Thank you forreaching out to us regarding …
感謝您聯絡我們 …
in reference to 和 regarding 是「有關」「關於」的意思。行文中使用會比較正式，我們熟悉的about比較口語化，郵件中最好不要用。對比感受一下：
口語：I’m talkingabout the meeting scheduled for next week.
正式：I am writing inreference to the meeting scheduled for next week.
正式：I am writing toyou regarding the possibility of scheduling a meeting for next week.
這裡in reference to與regarding的一點點不同在於，inreference to用於已經跟對方提到過的事而regarding的用法比較廣泛。
郵件第三步：正文
Content
商務郵件最重要的一點就是要簡～單～明～了！直入主題，不要用大長句，這裡不需要你得瑟自己的水平。
「我已將××粘帖至附件」~也是經常使用的句子。
Please review theattached documents thoroughly.
請仔細查閱附件。
I have attachedthe previously mentioned documents for your review.
上述所提文件已附在文章附件請查閱。
Please see theattached documents for a quotation of the requested services.
請參閱附件內的服務相關報價。
郵件第四步：結尾
Closing
通常我們會客氣地說，辛苦、感謝、隨時溝通之類的。
If you have anyfurther questions or concerns, please don’t hesitate to contact me.
如果您有任何問題歡迎隨時溝通。
Thank you for yourtime and consideration.
感謝您的寶貴時間。
I look forward tohearing from you.
盼覆。
郵件第五步：結尾敬語&籤名檔
Sign offand signature block
這裡注意，只要首字母大寫就可以了，不用全部大寫哈！
Sincerely,
Yours sincerely,
Respectfully,
Best regards,
在北美很少人會用 Regards,Best regards,因為不是很正式，Sincerely是最保守安全的用法！
籤名檔要跟著結尾敬語後面：
Sincerely,
John Smith
Sales Representative, Flooring Company
+886-900-000-000
網友：rebecca Liu
進階萬金油句子
請別人幫忙的郵件
At yourconvenience, would you please send me
客氣一點，最後加上Thank youfor your assistance.
如果是回答對方的問題，最後加上Hope this answers your question. Let me know if further detail/explanation would behelpful.
尋求意見
Our team wouldappreciate your insights/input on
Due to the shorttime frame for this proposal, prompt reply is greatly appreciated.
會議取消通知
I want to bemindful of your time and we don’t have any updates at this point; therefore Isuggest that we cancel/reschedule today's meeting. If you disagree or needassistance, please let us know.
My apologies forthe late notice, but i need to reschedule tomorrow's call. There remain a fewopen items we need to address, therefore i will send out a new invite once weagree upon a time.
道歉
My sincere apologyfor this unfortunate situation; I will address to my team immediately.
Again，pleaseaccept my most sincere apology.
文件草稿請求上司過目
Attached is thedrafted xx file. It is still a work in process but I would like to see ifanything immediately stood out to you as odd or worthy of follow-up.
休假或無法及時處理郵件時，自動回復內容可以參考以下句子
Thank you for youre-mail. I will be out of the office on vacation from XXX - XXX with no accessto e-mails. I apologize for any delay in response to your e-mail. I willrespond to your e-mail as quickly as I can when I return to the office onMonday, April 18th. Thanks!
Thank you for youre-mail. I am out of the office in meetings on XXX and XXX with limited accessto e-mail. If you need immediate assistance, please contact me via my mobilephone. Thank you!
郵件問好 (美國人好喜歡用hope）
周一/二可用：
I hope that yourweek is off to a great start.
Hope you had agreat weekend.
萬能的：
Hope you’rewell/Hope you are doing well.
I hope thismessage finds you well.
網友：Christine
TIPS 讓郵件錦上添花
連接詞的使用
快拋棄BTW吧，在一個郵件裡說起另外一件事情，你可以用in addition to/additionally/furthermore
多使用被動語態
郵件或者正式的文件裡，被動語態會顯得更專業。比如需要某樣東西，把I need xxx改成xxx is required.是不是看上去專業多了？
還有一個例子可以省掉主語，把句子結構改成Itis+動詞，比如It is proposed that/It is confirmed that...
多注意nativespeaker的用詞
注意用他們常用的同義詞替換你常用的。比如because of 可以用due to替代;比如請別人核實問題的時候不要只會用check, clarify/verify/cross verify都非常好用;比如表示在某件事之前除了before你還可以用priorto;表示在某件事之後除了用after還可以用upon(當然用法有一些區別，舉例：Let's talk about this after you come back改成Let's talkabout this upon your return)
類似的同義詞，如果用的時候不確定用法是否有區別，隨時查字典即可。
兩個投訴句式
There were somesmall issues which we probably need your attention to look upon.
Due to thediscrepancies in xxx issue we need your attention to resolve the problem.
網友：襖七
以上版權歸屬原答題者所有，如有異議請私信小編。
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