如何回答常見的面試問題?How to handle common interview questions?

2022-01-10 米高蒲志MichaelPage

為證明自己適合該份工作,事前準備至關重要。參考以下列舉的常見面試問題,備妥精簡、扼要的答案,面試時若有任何機會,都要儘可能建立自身技能與特質和企業及職位所需的連結。別忘記準備各種具體案例,說服面試官自己確為最佳人選。準備、積極與舉證是面試成功的要素。

To demonstrate at an interview that you are the right fit for the role, preparation is vital. Use these common interview questions to prepare succinct, relevant responses; matching your skills and attributes to the needs of the company and role wherever possible. Remember to also prepare a suite of compelling examples to help convince the interviewer that you are the best person for the job. Preparation, positivity and proof are your keys to interview success.

問:請自我介紹。

這是常見的開場問題。相較於其他應聘者開始闡述人生故事,簡短、有力的答案將讓您與眾不同,迅速吸引面試官目光。簡要說明個人背景、重要學歷與經驗、長處及技能,針對應聘職位設計答案,並強調自己將為僱主提供的最大價值,會讓面試官想進一步詢問。

Q. Tell me about yourself.

This is a commonly asked question designed to break the ice. A strong, succinct answer will quickly gain the interviewer’s attention and separate you from other candidates who may be tempted to divulge their life story. Give a brief, concise description of who you are and your key qualifications, strengths and skills. Tailoring your answer to the role on offer and declaring the strongest benefit that you offer an employer will leave the interviewer compelled to know more.

問:為何想在本公司工作?

面試官想了解您對應聘職位的熱忱,以及對公司的了解程度。明確介紹希望在該公司任職的原因,接著說明個人專長、成就及技能與職務簡介多麼符合,讓自己成為合適人選。

Q. Why do you want to work here?

The interviewer is trying to gauge your enthusiasm for the role as well as your level of knowledge about the company. Give specific examples of things that attracted you to the company and elaborate on your strengths, achievements and skills and how they match the position description, making you the right fit.

問:有何個人優點?

面試官希望了解您的個人專長,判斷是否適合該職位。請挑選該職務必需的幾項優點,以案例說明過往成功經驗。優點可能包括學習速度快、在壓力下沉著應對、能夠一心多用、重視團隊合作或擅於獨立作業。

Q. What are your strengths?

The interviewer wants to know what you are particularly good at and how this would fit into the role. Choose a few of your key strengths that are required for the role and give examples of how you have demonstrated them successfully in the past. Strengths could include the ability to learn quickly; composure under pressure; ability to multi-task; team focus or your ability to work autonomously.

問:最大缺點為何?

面試官試圖探究您的自我意識。人都有缺點,不宜說自己毫無缺點,避免使用「缺點」一詞,轉而說明在非工作關鍵項目中,自己「尚待改進的領域」,或是自己正在克服的「挑戰」,展現積極與迎接挑戰的意願,就能讓答案轉為正面。

Q. What are your greatest weaknesses?

The interviewer is trying to gauge your self-awareness. We all have weaknesses so it’s best not to say you don’t have any. Avoid using the word 『weakness』 and instead talk about an 『area for improvement』 that is not vital for the job, or specify a 『challenge』 that you are working to overcome. Demonstrating a willingness to develop yourself and face challenges turns the answer into a positive.

問:至今有何成就?

面試官想了解您是否為高績效人員,並確認您的成就是否對公司有益。選擇一兩項與職位直接相關的近期成績,說明背景、作為、技能、結果,儘可能提出量化數據,證明自己能為新職位增加價值。

Q. What have been your achievements to date?

The interviewer wants to know if you are a high-achiever and ascertain how your accomplishments will be beneficial to them. Select one or two recent accomplishments that are directly related to the job on offer. Identify the situations, the actions you took, skills you used and the positive outcomes; quantifying the benefits where possible. Show how you can bring what you learned to the new role.

問:在職場上碰到最困難的情況是什麼?

面試官試圖理清您所謂的「困難」是什麼,以及是否能理性解決問題。挑選並非因您而起的職場難題,說明切入角度、個人作為與解決方案,讓對方覺得您將挫折視為工作的一部分。

Q. What is the most difficult situation you have faced at work?

The interviewer is trying to find out your definition of 『difficult』 and whether you can show a logical approach to problem solving. Select a tough work situation that was not caused by you. Explain the way you approached the problem, including the actions you took and the solution you applied to overcome the problem. Give your answer with the air of someone who takes setbacks and frustrations in your stride, as part of the job.

問:您對之前職位滿意/不滿之處?

面試官試圖了解您的主要興趣,以及您是否會對職位部分內容不滿。強調您對之前職位喜愛的方面,以及從中獲得哪些經驗,並結合至新職務;對於自己不滿之處,注意不要批判前僱主,選擇與個人技能無關的項目(如公司規模),或是包含正面意味的內容(如不滿策划過程漫長)。

Q. What did you like/dislike about your last role?

The interviewer is trying to find out your key interests and whether the job on offer has responsibilities you will dislike. Focus on what you particularly enjoyed in your last role and what you learned from it, drawing parallels to the new role. When addressing what you disliked, be conscious not to criticise your last employer. Choose an example that does not reflect on your skills (such as company size) or which reveals a positive trait (such as your dislike for prolonged decision making).

問:為何打算離開現職?

答案應該相當直接,一方面讚揚現任僱主,但表明追求更多挑戰、責任、經驗,也希望改變環境。說明現職為何已無法滿足這些需求,並指出新職位提供成長機會,能充分發揮個人專長與潛力。

Q. Why do you want to leave your current employer?

This should be straightforward. Reflect positively on your current employer but state how you are looking for more challenge, responsibility, experience and a change of environment. Explain how your current role can no longer provide you with these things, but how you believe the role on offer presents an opportunity for growth that will make full use of your strengths and potential.

問:您的未來目標是什麼?

工作目標都是應聘者的重要特質,這個問題牽涉到您的企圖心與事業規劃,也關於您的決心。但請勿直接表明「我希望加入貴公司」,建議說明希望藉由新職務,持續成長、學習、增值、接受新職責。

Q. What are your goals for the future?

A sense of purpose is an attractive feature in an applicant, so this question is designed to probe your ambition and the extent of your career planning. Your commitment is also under question, but avoid blankly stating that 『I want to be with your company』. Instead, describe how your goal is to continue to grow, learn, add value and take on new responsibilities in the future that build on the role for which you are applying.

問:如何面對工作壓力?

面試官希望了解在困境之中,您是否沉著、具備解決問題的技巧,保持專注力。提供您身處於壓力中的實例(但壓力並非因您而起),以及如何冷靜應對。說明背景、如何分析局勢、採取哪些行動、最終有何成果,展現自己能夠保持平靜、掌控全局、完成工作。

Q. How do you respond to working under pressure?

The interviewer wants to see that you have composure, problem solving skills and can stay focused in difficult conditions. Give an example of a time when you were faced with a stressful situation (not caused by you) and how you handled it with poise. Describe the context, how you approached the situation, the actions you took and the positive outcome. Demonstrate how you remained calm, in control and got the job done.

問:請介紹過往成功團隊合作經驗,您在其中扮演什麼角色?為何成功?

面試官希望了解您的人際技巧與團隊參與能力。介紹專案目標、個人職責、藉由哪些作為幫助團隊成功,請用案例證明自己的合作能力及重要性,也證明自己重視團隊合作,熟知各種關鍵要素,如坦誠溝通、制定共同目標、有效解決問題等。

Q. Tell me about a successful team project that you have been involved in. What was your role and what made it a success?

The interviewer is trying to gauge your interpersonal skills and team contribution. Outline the project objectives, your responsibilities, the actions you took to assist the group and the successful results. Provide evidence of how you were a keen collaborator and how your contribution was critical. You also want to demonstrate that you value teamwork and understand its key attributes such as honest communication, a shared purpose and effective problem-solving.

查看更多職場建議,請點擊閱讀原文。

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