第一部分:招呼顧客
1, Good morning ,sir。Can I halp you ?
先生,早上好,我能為您效勞嗎?
2, Good afternoon , madam ,May I halp you ?
太太,中午好, 您想買什麼?
3, Good evening ,miss , What can I do for you ?
小姐,晚上好,您需要什麼?
4, Welcome to our countelr. 歡迎光臨本櫃
5, Welcome to Wuhan plaza . 歡迎光臨武漢廣場
6, Please take your time . 請隨便看看
Conversation A S:sales (營業員) C:Customer(顧客)
7, S:Good morning ,sir。Can I halp you ?
先生,早上好,您想買什麼?
C:I’m thinking of buying a toy for my son.
我想給我兒子買個玩具。
S:May I know how old is he?他幾歲了?
C:He』ll be six next Sunday. The toy is for his birthday.
下個星期天他就六歲了,玩具是作為他的生日禮物。
S:I see .How about this one? 我明白了,這個怎麼樣?
Conversation B
S:Welcome to counter madam .what can I do for you ?
歡迎光臨本櫃,你想買什麼?
C:I’m just looking around .我只是隨便看看。
S:Please take you time .If any thing you like ,just let me now .
請隨便看看,如果看中什麼,請告訴我。
C:Ok I will . thank you .謝謝,我會的。