面試技巧- 零售銷售助理 Retail Sales Assistant

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Hi, I'm Joy and I'm a retail sales manager.

嗨，我是喬伊，我是一名零售銷售經理。

I'm going to take you through an interview for a retail sales position.

我將帶你了解零售銷售員職位的面試。

I will ask you some interview questions and I recommend that you pause this video after every question so that you can think about the answer that you're going to give.

我會問一些面試的問題，問完每個問題後，建議你暫停視頻，這樣你可以思考你即將要給出的答案。

Say your answers out loud so it'll be like a real interview.

大聲說出你的答案，把它當做真正的面試。

You could even record yourself on your phone or webcam so you can look at your answers and see where you can improve them.

你甚至可以用手機或者網絡攝像頭錄下整個過程，然後回放看看你需要改進的地方。

I'll finish up by giving you some tips on how to have a successful interview.

最後我會給你一些關於如何成功面試的建議。

Let's get started.

那就開始吧。

What attracts you to a job in retail sales?

是什麼吸引你想要從事零售銷售的工作？

What are your strengths and weaknesses when interacting with customers?

和顧客交流時，你覺得自己的優點和弱點是什麼？

Why you do think customers would shop with us?

你認為為什麼顧客會買我們的東西？

How would you handle a difficult customer?

你會如何應對難纏的顧客？

What do you think makes a good sales assistant?

你認為怎樣才能成為一名優秀的銷售助理？

How would you assist a customer in making a purchase?

你會如何協助顧客買東西？

Have you ever worked to sales targets in the past?

你以前有按銷售目標來工作嗎？

What's your knowledge of our products here?

你是怎麼理解我們的產品的？

Do you have any questions about the shop or the job?

你對該商店或者此工作有什麼疑問嗎？

If you want to stand out in a good way in your interview, make sure that you're presented well.

如果你想在面試中脫穎而出，就要確保你完美呈現自我。

Try to speak clearly, be succinct with your answers and try to make eye contact at all times.

儘量表達清晰，答案簡潔，時刻保持眼神交流。

Be as confident as you can be.

儘量表現的很自信。

Give answers that are truthful and try to be imaginative at the same time.

給出的答案要很真實，同時也要富有想像力。

Being late to your interview is not a good start.

面試遲到的話並不是很好的開端。

Also being tardy in your dress or untidy in any way is also not a good idea.

不穿正裝，或者衣服不整且也不太好。

Being unprepared for your interview, definitely not.

絕對不要面試不做準備。

You need to investigate the company that you're going for the interview with.

你需要調查你要去面試的公司。

Make sure you know something about their products, have a look at whether they're listed on google, that's always a good start look at their ads, their promotions so that you can make useful suggestions if asked for them.

確保了解他們的產品，看看谷歌上是否能查到，最好先看看他們的廣告、促銷推廣，要是被問到了，你才能給出有用的建議。

If you're asked a question about dealing with difficult customers, I would suggest that you draw on experiences that you've had in the past or perhaps you've been a difficult customer in the past and you might be able to elaborate on the sorts of things that went wrong when you were trying to make a purchase.

如果面試官問你應對難搞的顧客的問題，我建議你結合自己以前遇到的經歷來說，或者你過去也是難搞的客人；當你試圖購物時，你也許能夠從這類事情上詳細闡述，

It's always a good idea to draw on personal experiences because that way it's a lot more natural and you can give very truthful answers.

引用個人經歷是個很好的想法，因為這種方式更加自然，答案非常真實。

When interviewing a prospective employee, I would expect them to ask a few questions at the end of the interview.

面試潛在的員工時，我期望他們在面試結尾時會問我一些問題。

These would include the dress code for the position, dressing appropriately for a position is always extremely important.

這些問題包括該職位的著裝要求，工作著裝合適非常重要。

Also, start times and finishes knowing when you're supposed to be at work and being there at an appropriate time is extremely important.

另外，上班時間、下班時間、何時到崗、到崗時間恰當也很重要。

Also, if you're interested in what you're going to be paid, asking about the remuneration rate is probably an important one to remember, otherwise just ask things like is there an opportunity for me to advance myself within this company?

此外，如果你對薪水感興趣，記住詢問報酬率可能也很重要，否則只是問"在這家公司我有機會提升自我嗎？"