由於 Boss 是 law school 畢業而且兼任 office 的 'Edit Queen' ，每次收到她的郵件都恨不得摘抄下來。下面分享一些我認為的"神句"（ aka 難開口的場合如何表達得即清楚又有禮貌）
1. 請別人幫忙（發文件等等）
At your convenience, would you please send me
最後加上Thank you for your assistance.
2. 尋求意見：
Our team would appreciate your insights/input on
Due to the short time frame for this proposal, prompt reply is greatly appreciated.
3. 取消會議：
I want to be mindful of your time and we don’t have any updates at this point; therefore I suggest that we cancel/reschedule today's meeting. If you disagree or need assistance, please let us know.
My apologies for the late notice, but i need to reschedule tomorrow's call. There remain a few open items we need to address, therefore i will send out a new invite once we agree upon a time.
4. 對方發郵件問問題時，回答完加上：
Hope this answers your question. Let me know if further detail/explanation would be helpful.
5. 會議總結：
Thank you for making time on a very busy Friday afternoon to join our discussion. i hope we were able to provide clarity on.Attached is a summary of what we discussed today.
6. 道歉：
My sincere apology for this unfortunate situation; I will address to my team immediately.
Again，please accept my most sincere apology.
7. 跟客戶分享項目進展以後，建議電話詳談
Once these final steps are finished, I would suggest having a brief call to discuss our findings and recommendations for next steps. Would you please provide a few times the week of XXX that work within your schedule and I will send the calendar invite?
8. 文件打了草稿，請求上司過目
Attached is the drafted xx file. It is still a work in process but I would like to see if anything immediately stood out to you as odd or worthy of follow-up.
9. 分享 2 個不錯的 automatic reply ,去旅遊或者外地開會的時候可以用：
Thank you for your e-mail. I will be out of the office on vacation from XXX - XXX with no access to e-mails. I apologize for any delay in response to your e-mail. I will respond to your e-mail as quickly as I can when I return to the office on Monday, April 18th. Thanks!
Thank you for your e-mail. I am out of the office in meetings on XXX and XXX with limited access to e-mail. If you need immediate assistance, please contact me via my mobile phone. Thank you!
10. 指點下屬
Thanks for preparing the XXX. I made the following updates to the question responses. We can discuss my thought process when I am in the office on Monday.
XXX, good job! I have reviewed the XXX documents and have the following review comments:
1...
2....
(將做好的文件交給老闆檢查以後，通常會有Review Comments，就是列出需要改的部分）
11. 郵件問好 (美國人好喜歡用hope 哈哈）
周一/二可用：
I hope that your week is off to a great start.
Hope you had a great weekend.
萬能的：
Hope you’re well/Hope you are doing well.
I hope this message finds you well.