hiii 大家，作為職場分享的第一篇，這是受我的摯友梁女士的啟發。
梁女士最近作為剛剛畢業的管培生，剛進公司就被要求跟進項目，參加和海外供應商的會議。這下梁女士可有點捉急，平時在學校裡英文環境不多，進入工作突然必須全英文交流，始終有點生疏。
其實工作郵件的套路來來回回就那麼幾句，多看看同事怎麼發就可以學到不少。為了讓大家快點適應新環境，先趕緊分享一波，幫助剛畢業的朋友順利過渡到搬磚狗的生活🐶。
\\先上幾個tips
>> 隨口要加please，kindly，thanks，用語千萬要禮貌，你永遠不知道什麼時候碰到對方的火藥桶，直接懟到你跪地求饒懷疑人生。
>>打招呼用Hi team/Alex即可，人家真的沒有跟你很親，不用Dear xxx。
>>千萬不要用大寫字母，讓人覺得你是在一字一頓地說話（很兇），不小心開了大寫鎖定一定要趕緊說sorry。
☆★乾貨預警★☆
☆★建議收藏分割線★☆
1. 關於xx事情.
In light of xxx terms,
As for xxx instructions,
On top of xxx columns,
2. 諮詢某件事情：
Could you please shed some light about this new policy?（能不能解釋一下這條新規定）
Can you please elaborate/explain more on...?
Kindly advise whether...
Please help to check...
Can we know/have whether xxx?
Can you share some information/knowledge on xxx issue?
3. 要求對方做事情：
Much appreciated if you could help to check urgently. （麻煩快點幫忙查一下）
We hereby claim the attached payment.
（要求對方付款）
Is there any way we can make/fix/nail it?
（有什麼辦法能搞定這件事嗎）
Please ensure the missing file is released in the next hour.
Please make sure ...
Please advise if you recognize ...
Please help to set up ...
Could please help to xxx?
4. 追問進度：
May I politely follow up with my request for xxxx, please?
Please urgently ...
... at your soonest.
ASAP (as soon as possible). （慎用）
【催人這事很敏感，一定多用please以示禮貌，催老闆/客戶的時候慎！用！縮寫。】
5. 解釋情況：
As per discussed over the phone,
（根據我們在電話中溝通的）
We will take this case as closed.
（我會視這件事已經結束了）
Our company noted the below xxx issue.
（用來提起你想說的這件事）
We recognize the below ...
We confirmed that ...
We understand you xxx...
6. 跟蹤進度：
Also, notify us in case of any further issues. （有什麼問題的話請及時通知我）
Please also have clients to provide the below updated xxx documents.
（請讓客戶提供一下更新的文檔）
We can accept it as a one-off.
（特殊情況下不為例）
I』ll let it as it is in the current stage.
（這事就先這樣吧）
Please keep us updated on the xxx issue.
Let me know if there’s any cost involved.
Once we receive xxx, ...
Do inform us if any problems.
7. 當你做錯事的時候：
Apologies.
Apologize for xxx
Sorry for confusing you here.
Sorry for the inconvenience caused.
【小錯漏用sorry就夠了，比較嚴重的錯誤再用apologize。】
8. 解釋附件：
Please refer to the attached email.
Please also find our updated terms of business below for your reference.
Please find the password for the attachment.
Attached the xxx file, please urgently amend.
9. 郵件結尾：
Please advise if you disagree with the arrangement.
（如果您對這個安排有異議的話請提出來）
I will keep an eye on the issue.
（我會繼續盯著/觀察這件事）
Many thanks for your help as always.
（謝謝您一直以來的幫助）
Your prompt response is much appreciated.（感謝您迅速的回覆）
Please let us know if you see it otherwise.（如果你那邊看到不一樣的話請告訴我）
Please don’t hesitate to contact me at xxx if you have any questions.
（非常標準化的結尾）
We thank you in advance for your cooperation.（謝謝您先）
..., and advise if there are any discrepancies.
Please let me know if...
Will keep you posted.
I will monitor ...
10. 一些連接詞：
Additionally, please refer to...
Plus, could we amend...
Since xxx, ...
Due to xxx, ...
because of xxx, ...
Hence, ...
Thus, ...
Hereby, I request xxxx ...
差不多就是這些啦，上面10類短語足夠可以應付80%以上的場合，郵件溝通妥妥的！不用再浪費太多時間斟酌措辭啦。
小夥伴們剛入職還是要多多和前輩們學習，早日發光發熱呀。加油。
Good Luck!
夏日面試穿搭
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