各位小夥伴是不是要開始春節假期了?但是,大多數老外客戶是不放假的!如何寫郵件告知客戶放假安排,順便聯絡一下感情呢?
1通知郵件
建議大家在年前針對性把所有意向客戶都郵件跟進了一遍,告知客人公司的假期安排,最後一個船期大約是哪一天,節假日之後最早能發貨的大概是什麼時候。讓客戶心中有底,提醒客戶做好採購時間安排,庫存不足的提前安排。同時可以告知合作客戶,如果有緊急的事情可以電郵、電話溝通,不用介意會打擾到自己,但是要注意每封郵件、每通電話的溝通都是有效的。
2郵箱設置自動
放假期間,郵箱設置好自動回復,一些新客戶有可能不了解中國的假期,假期期間發來詢盤或者其他的郵件,如果收不到任何反饋會影響整體的印象。同時,也配置好手機郵箱的客戶端。
3該結束的工作不要拖到節後
不要拖著尾巴回家過年,不能結束的做好記錄了嗎?這麼長的假期,回來什麼都忘了,如果不記錄,你會記不起當時做到了什麼地方,前功盡棄!
4網站發布休假信息
5記錄重要客戶的電話等聯繫方式
把聯繫方式備份,帶回家,春節當天可以發個簡訊,或者打個電話,告知客人今天是我們中國最重要的節日,希望能夠把喜悅與你們分享。
6資料備份
附贈通知郵件的模板。建議不要完全複製,而要根據自己的情況活學活用!
模板1:
Dear xxx
Hope you are fine.
I would like to let you know that we will take our holiday on 日期 and will come back to work on 日期 for our Spring Festival (Chinese New Year).
However, I will check my E-mail time by time. If you have anything in urgent, please feel free to call me at 0086 電話號碼 or send E-mail to me at 郵箱地址 and we will go back to you asap...
Thank you!
Wish a happy and prosperous new year .
Best regards,
xxx
模板2:
Dear xxx
We would like to take this opportunity to thank you for your kind support all this while.
Please kindly be advised that our company will be closed from 日期 to 日期, in observance of the chinese traditional festival, Spring Festival.
Any orders will be accepted but will not be processed until 日期, the first business day after the Spring Festival. Sorry for any inconvenience caused.
Thanks & Best regards
xxx
模板3:
Dear xxx
We are pleased to inform you that our Chinese New Year holiday start from 日期 to 日期. All the orders placed after 日期 will be processed after we come back from holiday.
Hence our office and warehouse are closed during the above period. Please feel free to contact us at 0086 電話號碼 or send E-mail to me at 郵箱地址.
Happy New Year to you and your family!
xxx
已經放假和快要放假的小夥伴們,先給你們拜個早年!祝假期愉快!放假回來打開郵箱,滿滿全是詢盤和訂單!
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