During your stay 住在酒店
These are some of the things you may wish to ask while you are staying at your hotel, as well as some phrases to help you deal with any problems. 下面是一些住在酒店裡時可能會問的的問題，以及處理問題時可能會用到的一些表達。
my room number's …
215 我的房間號是215
could I have a wake-up call at seven o'clock? 我可以定早晨七點的叫醒服務嗎？
where do we have breakfast? 你在哪裡吃早餐？
where's the restaurant? 餐館在哪裡？
could you please call me a taxi? 你能幫我叫一輛計程車嗎？
do you lock the front door at night?晚上你們會鎖前門嗎？
if you come back after midnight, you'll need to ring the bell如果你在午夜後回來，你得按門鈴。
I'll be back around ten o'clock 我會在十點左右回來。
could I see your key, please? 我能看下你的鑰匙嗎？
are there any laundry facilities? 有洗衣服的設備嗎？
what time do I need to check out? 我要什麼時間退房？
would it be possible to have a late check-out? 我能晚點退房嗎？
Problems 問題
the key doesn't work 要是不管用
there isn't any hot water 沒有熱水
the room's too …房間太.
hot
cold
noisy
the … doesn't work .壞掉了
heating
shower
television
one of the lights isn't working 其中的一個燈壞了
there's no …
toilet paper 廁紙
soap 香皂
shampoo 香波（洗髮露）
could I have a towel, please? 我能要條毛巾嗎？
could I have an extra blanket? 我能多要條毯子嗎？
my room's not been made up我的房間還沒有打掃
could you please change the sheets? 您能換一下床單嗎？
I've lost my room key 我丟了房間的鑰匙
Things you might see 你可能會看到
Do not disturb 請勿打擾
Please make up room 請清掃房間
Lift out of order 電梯故障