聽說關注了我們的人，學起英語來都是打雞血的~
stenglish
More and more people will face the scenrio that he have to sent the english e-mail to the business cooperative partner .
工作中越來越多人面臨到需要使用英文寫郵件的時刻，而此時對方不是老外就是ABC或者外企領導之類。如何寫一封簡介明了、穩重流暢的商務信件？有哪些便捷靈活的句子可以套用？
1
基礎郵件步驟郵件第一步：問候語
Greeting
一般最常使用的是Dear+收信人姓名。如果是寄信給長輩或領導、客戶，加上稱謂會比較正式，平級同事或合作夥伴直接寫名字即可。
當遇到收信人不確定的時候，比如轉寄給某項目的相關人員，可以用
To whom it mayconcern,（敬啟者：）
Dear Sir or Madam,
格式需注意的是，所有greeting後面要加逗號，然後空一行開始信件正文。
郵件第二步：告知目的
Purpose
在詳細表述前，一般需要一句提綱挈領的話告知郵件重點。
I am writing to inquire …
寫信來詢問有關 …
I am writing inreference to …
這封信是關於 …
回信的開頭可以說
Thank you for reaching out to us regarding …
感謝您聯絡我們 …
in reference to 和 regarding 是「有關」「關於」的意思。行文中使用會比較正式，我們熟悉的about比較口語化，郵件中最好不要用。對比感受一下：
口語：I’m talking about the meeting scheduled for next week.
正式：I am writing inreference to the meeting scheduled for next week.
正式：I am writing to you regarding the possibility of scheduling a meeting for next week.
這裡in reference to與regarding的一點點不同在於，inreference to用於已經跟對方提到過的事而regarding的用法比較廣泛。
郵件第三步：正文
Content
商務郵件最重要的一點就是要簡～單～明～了！直入主題，不要用大長句，這裡不需要你得瑟自己的水平。
「我已將××粘帖至附件」~也是經常使用的句子。
Please review the attached documents thoroughly.
請仔細查閱附件。
I have attached the previously mentioned documents for your review.
上述所提文件已附在文章附件請查閱。
Please see the attached documents for a quotation of the requested services.
請參閱附件內的服務相關報價。
郵件第四步：結尾
Closing
通常我們會客氣地說，辛苦、感謝、隨時溝通之類的。
If you have any further questions or concerns, please don’t hesitate to contact me.
如果您有任何問題歡迎隨時溝通。
Thank you for your time and consideration.
感謝您的寶貴時間。
I look forward to hearing from you.
盼覆。
郵件第五步：結尾敬語&籤名檔
Sign off and signature block
這裡注意，只要首字母大寫就可以了，不用全部大寫哈！
Sincerely,
Yours sincerely,
Respectfully,
Best regards,
在北美很少人會用 Regards,Best regards,因為不是很正式，Sincerely是最保守安全的用法！
籤名檔要跟著結尾敬語後面：
Sincerely,
John Smith
Sales Representative, Flooring Company
+886-900-000-000
To inform 提供信息
發郵件的人想把什麼事情告訴收件人。比如，倫敦將上映一場新劇目並附上劇院連結。一般情況下不需要回復。可能是群發，比如發在朋友圈上。
舉例：
Dear all,
Hope you are all well. Just to let you know that The China National Peking Opera is coming to London at the end of November to perform classical Peking Opera and the show will only be on for three days, so grab your tickets soon. Here is the link xxx
各位：
希望大家都好。告訴你們一聲，中國國家京劇院將於11月底來倫敦表演中國古典京劇。只演出三天，快訂票啦。這是連結xxx
2
進階萬金油句子請別人幫忙的郵件
At your convenience, would you please send me
客氣一點，最後加上Thank you for your assistance.
如果是回答對方的問題，最後加上Hope this answers your question. Let me know if further detail/explanation would be helpful.
尋求意見
Our team would appreciate your insights/input on
Due to the short time frame for this proposal, prompt reply is greatly appreciated.
會議取消通知
I want to be mindful of your time and we don’t have any updates at this point; therefore I suggest that we cancel/reschedule today's meeting. If you disagree or need assistance, please let us know.
My apologies for the late notice, but i need to reschedule tomorrow's call. There remain a few open items we need to address, therefore i will send out a new invite once we agree upon a time.
道歉
My sincere apology for this unfortunate situation; I will address to my team immediately.
Again，pleas eaccept my most sincere apology.
文件草稿請求上司過目
Attached is thedrafted xx file. It is still a work in process but I would like to see ifanything immediately stood out to you as odd or worthy of follow-up.
休假或無法及時處理郵件時，自動回復內容可以參考以下句子
Thank you for youre-mail. I will be out of the office on vacation from XXX - XXX with no access to e-mails. I apologize for any delay in response to your e-mail. I will respond to your e-mail as quickly as I can when I return to the office on Monday, April 18th. Thanks!
Thank you for youre-mail. I am out of the office in meetings on XXX and XXX with limited accessto e-mail. If you need immediate assistance, please contact me via my mobilephone. Thank you!
郵件問好 (美國人好喜歡用hope）
周一/二可用：
I hope that yourweek is off to a great start.
Hope you had agreat weekend.
萬能的：
Hope you’rewell/Hope you are doing well.
I hope thismessage finds you well.
To Inquire 詢問
發郵件的人需要了解一些信息並期待回復。比如，詢問航空公司對未成年孩子旅行的要求和規定。
舉例：
Dear Sir/Madam，
I am writing to inquire about the rules regarding children travelling alone. For instance, can a 15 year old child travel onAir China alone? What should we do if there is not an adult to accompany the child?
I look forward to your advice
尊敬的先生/女士：
我寫信想詢問貴公司對未成年兒童單獨旅行的規定。比如，一名15歲兒童能不能單獨乘坐中國航空公司飛機旅行？如果沒有成人陪伴怎麼辦？
我期待收到您的建議。
3
TIPS讓郵件錦上添花連接詞的使用
快拋棄BTW吧，在一個郵件裡說起另外一件事情，你可以用in addition to/additionally/furthermore
多使用被動語態
郵件或者正式的文件裡，被動語態會顯得更專業。比如需要某樣東西，把I need xxx改成xxx is required.是不是看上去專業多了？
還有一個例子可以省掉主語，把句子結構改成Itis+動詞，比如It is proposed that/It is confirmed that...
多注意nativespeaker的用詞
注 意用他們常用的同義詞替換你常用的。比如because of 可以用due to替代;比如請別人核實問題的時候不要只會用check, clarify/verify/cross verify都非常好用;比如表示在某件事之前除了before你還可以用priorto;表示在某件事之後除了用after還可以用upon(當然用法 有一些區別，舉例：Let's talk about this after you come back改成Let's talkabout this upon your return)
類似的同義詞，如果用的時候不確定用法是否有區別，隨時查字典即可。
兩個投訴句式
There were somesmall issues which we probably need your attention to look upon.
Due to thediscrepancies in xxx issue we need your attention to resolve the problem.
To request 請求
第三種情況是發郵件提出請求和批准。比如請年假或因照顧家提出在家裡工作申請。
舉例：
Dear Ruth,
I'm writing to see if it is possible for me to work from home on Fridays for the next 2years. My wife is part-time so she can pick up the kids Monday to Thursday. But she can'tdo Fridays when she needs to be in the office all day.
I would be most grateful if you could consider my request.
Thanks,
Benjamin
親愛的 Ruth:
我不知道可不可申請在接下來的兩年時間內每周五在家工作。我妻子現在是兼職，她可以星期一到星期四負責接送孩子。但是星期五她不行，因為她要在辦公室工作一整天時間。
如果您能考慮我的請求我將非常感謝。
謝謝
Benjamin
Stayin touch.保持聯繫
寫封郵件問問好。目的是保持來往、友誼或者是為未來合作保持聯繫。
舉例：
Hi Alan,
How are you doing with your new house? It's a gigantic job for one person but you are a superman of course!
I went to Singapore for a conference in September and to Washington for the annual IMF meeting shortly after. I have been so busy that I have not played any sports for two months!
Let me know when you will be free so we can have a game of squash and a drink.
Best,
Harry
Alan，你好：
你的新房子搞得怎樣啦？一個人裝修一套房子可是個巨大工程呀，不過你不同你是個超人啊。
我9月份去新加坡參加會議，接著，就是十月份去華盛頓參加國際貨幣基金組織的年會。我一直特別忙，有兩個月都沒怎麼運動過！
看看你什麼時候有時間，咱們一起去打場壁球，然後去酒吧喝上一杯呀。
祝好
Harry
Nobody thinks about the world outside themselves.
哪有人考慮除自己之外的世界